The EXMO cryptocurrency exchange is popular in the CIS countries. It supports quite a lot of top cryptocurrencies, as well as a number of fiat assets, including rubles, dollars and hryvnia. Provides spot trading capabilities with the creation of limit, market and stop orders. The platform offers its users a referral program and a cashback program, as well as a quick exchange function between cryptocurrency and fiat.
The editors of Profinvestment.com looked at various ways to replenish and withdraw different types of assets from EXMO.
What to do before replenishment
Since EXMO is a regulated cryptocurrency exchange registered in the UK, its operation strictly complies with British and generally EU legislation. 5th Anti-Money Laundering Directive (5AMLD), all users who transact in cryptocurrency are required to have their identity verified upon registration. Without this, you cannot transfer money to your balance.
Types of verification on EXMO:
Identity verification
This is the only mandatory check, the rest are optional and are only needed to use some payment methods. Identity verification opens up opportunities for depositing and withdrawing cryptocurrency, using EXMO GiftCard, replenishing via AdvCash or Payeer, trading, etc.
You must provide proof of identity. The following documents are suitable: ordinary passport, foreign passport, driver's license, ID card.
Address verification
This check uses an expanded range of payment systems, for example, bank transfers via SEPA or WireTransfer (SWIFT). You can confirm your address using the following documents: bank statement, bill for housing and communal services, tax documentation, papers from the court, certificate of registration (not older than three months).
Card verification
To withdraw money to a bank card, a participant only needs to undergo identity verification, and card verification also allows you to deposit funds from cards. During the verification process, the user confirms that the card really belongs to him. You will need to send a photo of the card. It must be personalized, and the name must match the username. The first six digits of the number and the last four must be clearly visible in the photo.
Verification of a bank or corporate account
To do this, you will need to personally write to
Transfer through a private person
Many people consider this option due to the fact that there is no need to undergo verification.
Private money changers do not request documents, allowing transactions to be carried out anonymously. But the risks in this case are very high.
There are many scammers working in this area who seek to profit from gullible users and steal their savings. And it’s quite difficult to understand who works honestly and who it’s better not to mess with. In addition, most individuals charge inflated fees. They can be understood, because we are talking about making money. But for the clients of cryptocurrency exchanges and EPS themselves, this option turns out to be unprofitable.
How to top up your balance on EXMO
Replenishment with cryptocurrency
Go to the “Wallet” section (blue button at the top of the site). Find the cryptocurrency you are interested in in the list and click “Top up”.
Replenishment of EXMO cryptocurrency balance
The exchange will generate the address to which you need to transfer funds from the external wallet. The minimum deposit amount is individual for each currency, for example, for Bitcoin it is 0.001 BTC. The exact figure is indicated directly on the replenishment page. If you transfer an amount less, it will neither be returned nor credited to your balance. The average time for cryptocurrency crediting is up to 1 hour.
Top up with fiat
In the same way, go to the “Wallet” section and click “Top up” for the desired fiat currency.
Topping up your EXMO wallet with fiat currencies
Rubles can be entered using a VISA/Mastercard bank card, QIWI and AdvCash electronic systems. The conditions are as follows:
Options for entering rubles on the EXMO exchange
- For cards – minimum deposit 3100 RUB, maximum deposit 48 000 RUB, commission 2.99%.
- For QIWI – minimum deposit 3001 RUB, maximum deposit 100 000 RUB, commission 2.99%.
- For AdvCash – minimum deposit 5 RUB, maximum deposit 500,000 RUB, commission 3.49%.
Replenishment takes from 1 to 60 minutes. The card must be verified, otherwise the funds will be debited, but will not be credited, and will be returned minus commission fees. In addition, in order to combat fraud, when depositing rubles from a card, there is a 48-hour hold on withdrawals.
List of tradable tokens
Popular cryptocurrencies and pairs with the highest turnover on the exchange:
| Cryptocurrency | Trading pair |
| Bitcoin | BTC/USD BTC/RUB BTC/EUR BTC/USDT BTC/UAH BTC/PLN |
| XRP | XRP/ETH XRP/USD XRP/BTC |
| Ethereum | ETH/BTC ETH/USD ETH/RUB |
| Litecoin | LTC/BTC LTC/USD |
| Waves | WAVES/BTC |
| Dash | DASH/BTC DASH/USD |
| Bitcoin Cash | BCH/USD BCH/BTC |
| EOS | EOS/USD |
How to withdraw money from EXMO
Cryptocurrency withdrawal
Cryptocurrency is withdrawn from the exchange using analytics provider CipherTrace, which verifies every transaction. The minimum and maximum replenishment amount, as well as commissions, are individual for each coin. For example, conditions for Bitcoin :
- Minimum withdrawal amount 0.005 BTC
- Maximum withdrawal amount 350 BTC
- Commission 0.0004 BTC
Withdrawal of cryptocurrency from the EXMO.me exchange
To withdraw cryptocurrency, insert the deposit address into the appropriate field and indicate the amount. The commission will be calculated automatically and you will see the total amount due. Then click "Withdraw". The speed of the operation depends on the load on the blockchain.
Fiat withdrawal
Fiat is withdrawn using the same methods as deposits, as well as via Payeer. Conditions:
- Cards – minimum 3,500 RUB, maximum 100,000 RUB, commission 4.99% + 60 RUB. No more than 500,000 rubles per day per card. Deposit speed from 30 minutes to 3 banking days.
- AdvCash – minimum 30 RUB, maximum 500,000 RUB, no commission. When withdrawing, the email address to which the AdvCash wallet is registered is indicated.
- QIWI – minimum 3,100 RUB, maximum 100,000 RUB, commission 0.99%. The wallet must be identified.
- Payeer – minimum 10 RUB, maximum 50,000 RUB, commission 1.49%. Payeer also charges an additional commission of 1% to the recipient.
Methods for withdrawing rubles from a RUB wallet on the EXMO exchange
History of the exchange
The resource was created in 2013. At the very beginning, it was implemented as an exchanger called ExMoney. Despite the brand being registered in the UK, the site is often called Russian. This is due not only to the fact that it is focused on the CIS countries, but also thanks to its creators.
Despite the anonymity of the founder of the exchange, Paltiel Lerner, according to some sources, Pavel Lerner, a former native of Kursk, is hiding under a pseudonym. Also among the co-founders of the platform is Russian resident Ivan Petukhovsky.
At the beginning of 2022, the main domain of the Exmo.com exchange was blocked in the Russian Federation. Since then, it has only been relevant for residents of other countries. In Russia, the Eksmo exchange is available with a mirror Exmo.me.
Deposit and withdrawal using EXMO Gift Card
EXMO Gift Card is a tool for transferring assets within the exchange instantly and without commission. Gift cards themselves have become a way to transfer monetary assets outside the exchange space. Each of them is an alphanumeric code of 57 characters.
Main ways to use EXMO Gift Card:
- Top up your account using purchased cryptocurrency or fiat.
- Transferring funds to another user as payment or gift.
- Withdrawal of funds using exchangers into those fiat currencies that are not supported by the exchange.
- Using other payment directions not supported by the exchange.
Depositing and withdrawal using EXMO Gift Card
To create an EXMO card, go to the cryptocurrency withdrawal section (for fiat currencies, codes can only be accepted, but not created).
Specify the withdrawal amount. The recipient's login only needs to be specified if you do not want anyone other than a specific user to be able to receive the assets. The resulting code can be transferred at your discretion. Once activated, it will no longer be active.
To activate the EXMO Gift Card, go to the “Top up” section and select the appropriate deposit method. Simply insert the received code and click the “Download Gift Card” button. Funds will be credited to your balance instantly.
ID confirmation
To confirm identity, the user must provide the site administration with one of the following documents to choose from:
- unfolding your own civil passport;
- page with a photo of a foreign passport;
- identification card.
There are a few key points to pay attention to before downloading the document:
- It is important for residents of Russia and Ukraine, as well as citizens from the former CIS countries, to pay attention to the validity period of the document;
- a scan or photo of the uploaded document must be of good quality (all signs must be clearly visible);
- All corners of the passport or identification card must be visible in the photo;
- There should be no third-party objects on the documents provided for verification;
- Only personal documents should be uploaded for verification.
Important! When filling out the form at the first stage of verification, be sure to check the correctness of the entered data. Everything must match the information provided in the uploaded document. If errors and inconsistencies are identified, the exchange administration reserves the right to refuse to confirm the client’s identity.
Other deposit/withdrawal methods
Several ways to replenish the EXMO exchange or withdraw from it through third-party services:
- exchangers;
- p2p exchangers;
- cryptocurrency wallet;
- electronic payment systems: Advcash, Payeer, Capitalist;
- telegram bots;
- cryptomats.
In other words, any services that can make transfers to a cryptocurrency wallet address, or provide such an address for accepting transfers, are suitable for depositing or withdrawing from the EXMO crypto exchange.
What problems can you encounter on the stock exchange?
Let's look at the list of the most common problems that exchange users may encounter:
- Error 10325: You need to confirm your email – one of the most popular problems when registering an account. Most often, the reason for the error is that the EXMO mail confirmation email ends up in Spam. If the letter is not in the folder, you will have to contact support.
- Error 11021: Insufficient number of confirmed funds - the problem occurs when there are simultaneous deposits of funds, which depends on the network confirmation speed. It happens only when you try to withdraw, trading is fully available. The problem is solved over time and does not depend on the exchange.
- Error 10220: Output blocked – the action of the anti-fraud system. Occurs when hacking or unauthorized actions are suspected. This can be resolved by contacting support. Please note that in case of error 10220 and blocked withdrawal, you should contact EXMO support only from the original account email.
- Incorrect format: error #10516 - occurs when the code is entered incorrectly (non-working code or temporarily unavailable system for replenishment).
- An unexpected error in the interface operation occurs during technical work. Does not depend on the user and is resolved after some waiting.
- Theft of funds - if your money was stolen on EXMO, then you need to contact the support service, indicating all the details (amount, account, access, etc.).
Exchange representatives emphasize that attackers steal money on EXMO only from unprotected accounts. When using double authentication (not only for the exchange account, but also for mail), the risk of hacking is significantly reduced. The most popular reason for contacting EXMO support is blocking of withdrawals due to error 10220. Using the IP address settings in the exchange profile can significantly reduce the chances of a problem occurring.
